Privacy Policy for Reach Test Prep

Last Updated: 11/7/2025

This Privacy Policy describes how Reach Test Prep LLC ("we," "us," or "our") collects, uses, and discloses information about you when you use our mobile application, Reach Test Prep (the "App").

1. Information We Collect

We collect information directly from you, automatically as you use the App, and from third-party sources.

A. Information You Provide Directly

This includes personal data you submit during registration or use of the App:

Contact Data: Your email address, name, or phone number, if you choose to provide them.
Profile Data: Username, password, and profile picture (if uploaded).
User Content: Any content (text, images, video) you create, upload, or share within the App.
Transaction Data: Payment information (which is processed by third-party payment processors, not stored by us) and details of purchases made.

B. Information We Collect Automatically

When you use our App, we automatically collect certain information:

Usage Data: Details about how you access and use the App, such as the features you use, the time and duration of your activities, and error reports.
Device Data: Information about the mobile device you use to access the App, including the device model, operating system, unique device identifiers, mobile network information, and crash data.
Location Data: Precise or approximate location information if you grant the App permission via your device settings.

C. Information Collected by Third Parties

We may use analytics tools (like Google Analytics or Firebase) and advertising partners who may collect information about your usage and interactions with the App for analysis and personalized advertising.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain the App: To operate the App, manage your account, and provide customer support.
To Improve the App: To monitor and analyze usage and activity trends to better understand user behavior and refine features.
For Communication: To send you technical notices, updates, security alerts, and support messages.
For Marketing and Advertising: To show you relevant ads and measure the effectiveness of our advertising campaigns.
For Security and Fraud Prevention: To protect our services, users, and the public from harm, fraud, or illegal activities.
To Fulfill Legal Requirements: To comply with applicable laws, regulations, legal processes, or government requests.

3. Sharing Your Information

We may share your personal data in the following circumstances:

With Service Providers: We may share information with vendors, consultants, and other third parties who perform services on our behalf (e.g., payment processing, hosting, analytics).
With Other Users: Any information you post publicly, such as your profile name or user content, may be visible to other users of the App.
For Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
For Legal Reasons: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users.

4. Data Security

We implement reasonable security measures designed to protect your information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted through the App. You use the App and transmit information to us at your own risk.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request copies of your personal data.
Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
Erasure (Right to be Forgotten): The right to request that we erase your personal data, under certain conditions.
Objection to Processing: The right to object to our processing of your personal data, under certain conditions.

To exercise these rights, please contact us at the address listed below.

6. Children's Privacy

Our App is not intended for use by children under the age of 13. If we learn that we have collected personal data from a child under 13 without verifiable parental consent, we will take steps to delete the information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App or on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: reach@reachtestprep.org